About Us EASYDIM Technology are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at easydim@kjdgroup.co.uk. Making A Purchase Making a purchase could not be easier. Just view the EASYDIM range in the online catalogue and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa, Mastercard, VISA Electron, Switch and Solo. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. Shipping And Handling All orders are dispatched by mail or courier depending on delivery size. Delivery Schedule We will normally send your order to you within 7 business days. Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. VAT Charges For orders made from the UK or the European Union, 17.5% VAT is added. We currently ONLY Accept orders online from the UK. Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble money back guarantee. Reaching Us If you need to reach us, please email us at easydim@kjdgroup.co.uk, alternatively, you can call on +44 (0)1424 436 736 Privacy Policy EASYDIM Technology do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.